6300 players on site and no matches within several minutes.

Since the last software "upgrade", I can't seem to find a game as frequently as in the past. Sometimes, I want 5 or 10 minutes before finding a player. Something is very wrong with the new "upgrade". Can you please roll it back.

I don't know the exact figures, but I am sure most of those people online are anonymous, so you can't get paired with them.

I agree with the OP. The wait time got way worse after the "lobby tiles" upgrade.